# FAQ **Q:** The game constantly crashes, fails to load or slows down. What can I do? **A:** Clear the Telegram cache in the settings *(Settings→ Data and storage→Storage usage → Clear all cache)*. In addition, make sure you have the latest version of Telegram installed. Additionally, we recommend clearing the cache not only in the app but also on your device. Reduce graphics quality: Menu at the bottom of the screen News → Settings → Set to minimum Restart the game via the @Snakelite\_official\_bot bot thanks to the /start command If the game does not start and takes forever to load, try to run it under VPN. **Q:** What is Snake Nest? **A:** Player buy a Snake Nest to open the Hangout feature to earn Coins automatically. Snake Nest holders can gain first resurrection in the Classic Mode. Earnings is related to your ability level of Snake. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.snakelite.io/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.